Information we may collect
Depending on how you use the site, we may collect contact details, login identifiers, account status, subscription or billing status, support messages, member access activity, device and browser information, and basic usage data.
If you contact support, request access, join a waitlist, register for an event, or submit a form, we may keep the information you provide so we can respond and maintain a record of the request.
Account, billing, and payment data
Payment details are handled through payment processors and billing providers. Belanger Trading does not need full card numbers or brokerage account credentials to provide research access.
We may receive limited billing information such as customer identifiers, subscription status, plan names, invoice status, and transaction metadata needed to grant, maintain, or troubleshoot access.
How we use information
We use information to operate the website, deliver member access, manage research subscriptions, answer support questions, improve content and tools, prevent abuse, secure accounts, maintain records, and communicate about Belanger Trading programs.
We may use aggregate or de-identified information to understand product usage, content demand, support volume, and site performance.
Cookies, analytics, and site data
We may use cookies and similar technologies for essential site functionality, account sessions, preferences, analytics, security, and marketing measurement.
You can control many cookie settings through your browser. Some essential cookies may be required for login, checkout, security, or member access features.
Service providers
We may share information with service providers that help us operate the business, including hosting, content management, authentication, email delivery, support, analytics, payment processing, security, and customer management providers.
These providers are expected to use information only as needed to provide services to us or as otherwise permitted by law or their agreements with us.
Security and sensitive information
We use reasonable administrative, technical, and operational safeguards for the platform. No website or online transmission can be guaranteed completely secure.
Do not submit brokerage passwords, account numbers, Social Security numbers, private keys, or other sensitive financial credentials through website forms, chat, or support messages.
Your choices and contact
You may contact us to request help with account access, communication preferences, or privacy questions. Some records may need to be retained for legal, billing, security, or operational reasons.
For privacy questions, contact support@joshbelanger.com until Belanger Trading email migration is finalized.